Helpdesk and IT Support
Fast help when something goes wrong, for you and your staff.
Learn moreIT support ยท Accra, Ghana
IT support that keeps your business moving.
Reliable IT management and support services, so you can focus on growing your business. Get help when something breaks, and keep everything running smoothly the rest of the time.
- Service areas
- 5
- Independent IT provider since
- 2016
- Based in
- Accra, Ghana
What we do
Everyday support, managed IT, networks, fibre internet and security, so you get the IT you need without building a department.
Managed IT Services
Proactive care that keeps your IT and operations running well.
Learn moreNetworks, Hardware and Cloud
Office networks, equipment, and cloud email and file storage, set up properly.
Learn moreFibre and Internet (FTTH)
Fibre installed, set up and supported, from a single home to a whole estate.
Learn moreCybersecurity and Backups
Protection for your networks, devices and data, and a way back if something is lost.
Learn moreWho we help
If your work depends on computers, email or the internet, we can keep it running.
- Small and growing businessesSupport, email, backups and security without hiring an IT department.
- Offices and professional firmsReliable networks, devices and accounts for teams that cannot afford downtime.
- Shops and retailReliable Wi-Fi, networks for tills and CCTV, and connections that stay up on busy days.
- Schools and training centresComputer labs, Wi-Fi and safe accounts for staff and learners.
- Clinics and pharmaciesDependable systems and careful handling of records and backups.
- Hotels and restaurantsGuest Wi-Fi, booking and payment systems that keep working.
- Estates and developersFibre planning and roll-out for buildings, estates and new developments.
- Homes and home officesFibre installation, Wi-Fi and everyday computer help for households.
Why businesses work with us
Save time
Spend more time keeping your customers satisfied and growing your business, and less time fixing technology.
Work productively
With IT looked after, you and your team can get on with the work that matters.
Peace of mind
Better protection against cyber threats, with backups and security taken care of.
Tailored to you
Skilled IT professionals who take the time to understand your needs before they act.
How it works
- 1
Tell us what you need
Request support or a quote online, or call or message us on WhatsApp.
- 2
We understand your setup
We ask about your business, your devices and what matters most, so the solution fits.
- 3
We fix or set it up
We sort out the problem, or set up the systems you asked for.
- 4
We keep it running
Stay with us for ongoing support, so small issues are dealt with before they grow.
What clients say
Sample words, shown until we add real client feedback.
“Our Wi-Fi kept dropping every afternoon. They found the cause, fixed it and explained it in plain words.”
“Setting up laptops for new staff used to take us days. Now everything is ready before they arrive.”
“Our fibre line went down on a busy morning. They traced the fault and had us back online quickly.”
Questions we are often asked
Quick answers about support, fibre internet, security and how we work.
See all questionsWhat does TheHelpDeskPlus do?
We look after the technology that businesses depend on: day-to-day IT support, managed IT services, networks, hardware and cloud or email setup, fibre internet installation and support, and cybersecurity and backups. You can use one service or several.
Can you fix things remotely, or do you come to us?
Where it is safe and practical, we can help remotely. When a problem needs someone on site, such as cabling, equipment or a fault we cannot see from a distance, we visit you in Accra.
Do you sell internet plans?
No. We install and support fibre connections. We do not resell internet plans. We can help you choose the right kind of business connection and set it up properly.
Are my files backed up?
If you are not sure, they probably are not backed up properly. We can set up automatic backups for computers, servers and cloud accounts, and check that a backup can really be restored.
How does a quote work?
Tell us about your business and what you need through the Request a quote form. We review it, ask any questions, and come back with a proposal. There is no obligation to go ahead.
Ready for IT you can rely on?
Tell us what you need. Request support or a quote online, or call or message us. We are on call when you need us.